Power Resistors Enquiry, Order and payment procedures :
1. Enquiry :
– Please feel free to tell more about the resistor type, power rating, resistance value, and quality.
– Our company supports both bulk and small quality sample orders.
– Two power resistors with the same power rating but two different resistance values can have a very different resistor load current requirement. For some cases, because of the high resistor load current, another resistance material is needed.
– Your specific conditions can help us to offer suitable resistors for your application.
– Our Sales Team will send a Quotation offer for your information shortly.
2. Ordering :
– Confirm Order simply by returned e-mail to us with quantity and shipping address or
– e-mail your Formal Order to us
3. Payment Procedure and Options :
3i. Proforma Invoice will be sent base on order details.
– Our Bank details will be listed in the Proforma Invoice.
– Customer can settle the payment via Bank Wire Transfer.
– The cheapest way to make payment is the Bank Wire Transfer.
3ii. Other Payment Options:
– L/C: The processing might take a few days to 1 – 2 weeks, depending on bank and country.
– 30% deposit and balance L/C: for an order amount higher than US$20,000
– T/T wire transfer: The processing might take 1 – 3 days depending on bank and country.
If the purchase amount is less than US$500.0, customers need to bear all the bank charges, including overseas and local bank charges.
– Credit Card: for total amount US$10.0 – US$500.0
Credit card payment processing is instantaneous.
We work with www.Paypal.com for all credit card payments.
Our admin colleague will send Proforma Invoice via the PayPal system. Please double check your order details in it before settling the order payment.
The credit card and PayPal will charge us 5-6% as handling charge. And out company will charge our customers 2.5%.
We respect customer’s privacy. None of our staff can ask for your Credit Card details.
– Western Union: for total amount US$10.0 – US$2,000.0
The process can be completed within 10 minutes and doesn’t have any handling charge.
After payment is received, our account or sales colleagues will send payment confirmation and delivery schedule.
4. Quality Guarantee :
We provide One Year quality guarantee for all our Load Banks and Load Boxes.
Provided that :
– The Load Banks and Load Boxes are used within the agreed design specification.
– Load Bank failure or damage is related to the design, component quality, or manufacturing defects.
– Load Bank is not altered or modified.
When there is a failure within the guarantee period, and the above conditions are alright, we will arrange the replacement spare part and send it to the customer for replacement free of charge, including the transportation cost.
The customer needs to send us back the failure part for evaluation. We need this to find the cause of failure.
After the One Year Quality Guarantee period, customer can purchase spare parts from us anytime.
5. Shipment :
– Our company will make shipment within the confirmed schedule.
– Most Power Resistors can be shipped within 2~9 days, depends on the order quantity and production status.
– Load Bank can be shipped within 2~5 weeks.
– When a shipment is made, you will email the invoice, packing list, and a tracking number.
– Invoice and Packing List will be shipped together with the consignment.
See About us for more information about our company before ordering.
Our Teams look forward to offering our Power Resistors and Service to you and your company. Contact us now.